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End to End SMS Marketing Solution

Increase sales from instant promotions. Improve customer service with back and forth messaging. Set Automations, confirm reservations and more!

Set up mass texts with excel sheet uploads to save time.

Make specific text groups to send targeted messages.

Track and analyze sms text marketing performance.

Create templates to automate marketing campaigns for future use.

Quick Text messaging

Send quick sms or mms (picture text) messages to individual people to let them know about a promotion, service update or shipment.

Dominate customer service

The messenger section allows you to have conversations with customers to answer questions, fix problems and give important updates

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Features

Bulk SMS
At the heart of a SMS marketing campaign is the ability to send SMS messages in bulk to your subscribers. Send to 1 group or multiple groups at once! Send messages to your customers to announce deals or discounts you want to promote which can bring in massive business.

Unlimited Mobile Keywords
The ability for users to engage in keyword marketing. Mobile keywords are an element of mobile marketing campaigns to appeal to a certain target market. You get access to unlimited keywords! People can sign up for your text marketing by texting in a keyword.

Bulk SMS Scheduling
Scheduling out messages in intervals is a great way to ensure your customers won’t forget about you. Our script allows you to have full control of when SMS messages get sent out so you can schedule out messages months in advance.

Autoresponders
After a person joins your subscriber list, automatically send them a custom message back. You can also setup the autoresponders to automatically send SMS back to the subscribers after they subscribe on a preset schedule much like email autoresponders work.

MMS / Picture Messaging
We have added MMS capability! MMS brings the best of email and urgency of SMS to your customer communications. Paint the whole picture with rich media on every mobile phone, with near-100% open rates and fast response times.

2-Way Messaging
2-way messaging allows existing subscribers to reply to your campaigns, send you text messages, and engage you in 2-way chat. It’s a great way to stay connected and answer any questions your subscribers may have.

Contests
Create SMS contests as a way to engage and reward your customers. An invaluable tool for keeping your current customers happy and engaged and staying with your marketing campaigns.

Birthday SMS Wishes
Easily collect your contacts’ birthdays when they subscribe to your list. Then, on their birthday or even a certain amount of days before, our system will automatically send them your birthday text message.

Facebook Integration
Ability to share your message to your Facebook page! Spread the word and increase participation among your fans giving you the ability to grow your subscribers by sharing your messages on your Facebook account.

Bulk SMS Delivery Stats
View detailed stats like # of successful messages, # of failed messages, reason the message failed, and allow the user to delete any subscribers from the list that have failed to receive messages.

Detailed Campaign Analytics
Track your campaigns to take a deeper look into which keywords are performing the best, detailed SMS logs and new subscribers and unsubscribers over a certain period of time.

Website Signup Widgets
Allow potential customers to join a SMS marketing list through a web based form that is placed on a website. This provides yet another cost-effective avenue to reach and attract new consumers.

Polls
Create text-to-vote polls to keep your subscribers engaged and interested in what you have to offer as well as collect valuable information and gain insight into what they want and need from you.

Mobile Splash Page Builder
Perfect for users that want to create their own pages with video, images, or any HTML and then send those page URLs out to their subscriber list to view. Equipped with a full-featured HTML editor.

Appointment Reminders
Schedule and send appointment reminders to your customers ensuring they won’t forget about an appointment they made. Search for your contact then easily schedule an SMS to go out to them.

Built In Link Shortening & Tracking
You have the option to shorten your links so they don’t take up as many characters in your text messages and also track how many clicks were made for a given link to see how effective your message was. A very helpful little tool!

Assign Multiple Long Codes
Add multiple numbers to a user account. Very useful if you have a large number of opt-in contacts to market to, you can spread your workload across multiple numbers for better performance and caution!

Email Alerts
Get new subscriber email alerts as they happen or in a daily summary. Also get low credit balance email alerts so you’ll always be aware of when to replenish your credits.

Message Templates
Save common or often used SMS messages so that you will not have to re-enter the same message repeatedly. Simply select which template to use and have it populate the message for you.

Broadcast From Phone
On the run? No problem at all! You’ll have the ability to blast out your SMS marketing campaigns with a simple text message! No need to login to your account to manage this process. Talk about fast and convenient!

QR Codes
Generate QR codes as a way to bridge your offline marketing campaign to the online medium. Our software comes equipped with new subscriber and web page URL QR codes.

Segment Your Contacts
With our group segmenting function, you can easily create groups within your text marketing lists. This organizes your contacts into groups and allows you to keep organized all your subscribers and where they are coming from!

Voice Broadcasting
Broadcast a voice message out to your contacts! Either type in a message and the system will convert the text into voice, or upload your own message via a MP3 file. Another great way to communicate and keep your contacts engaged in your offerings.

Upload Your Subscriber Lists
Have an opt-in SMS list from somewhere else that you want to migrate over? Provided you have explicit written consent from your subscribers that they agreed to receive messages from you, you can upload your list as well. We’ve made that processes incredibly easy!

Voicemail / Call Forwarding
Voicemail and call forwarding capability. Have the option to have your calls go directly to voicemail, where you can then listen to them inside the control panel, or have your calls forwarded to any number you wish!

SMS to Email / Email to SMS
Get email notices when someone texts in something to your online number(SMS to Email). You can then respond directly to that email from your email client, the system will take that email, and text them back(Email to SMS). A great and very useful tool!

Name and Email Capture
Have the option to collect the name and email from a new subscriber joining your opt-in list! Collect names to personalize your SMS messages and emails if you want to promote to them with your email marketing campaigns.

Contact Management
Very simple to use contact management system that contains your contacts/subscribers. Search on and manage all your subscribers here.

SMS Punch Card Loyalty Rewards
Forget those archaic and often misplaced paper punch cards. Offer SMS “punch card” loyalty rewards to your customers and build loyalty to your brand to keep customers happy and coming back.

Kiosk Builder
The digital loyalty kiosk is a cutting edge tool that lets you create an easy to use kiosk display. It provides your on-site customers with a user friendly display – letting them join a mobile club, check-in to a loyalty program, and check their current status.

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Automations

Set up important automations for autoresponders, opt-out texts, time automations and more.
  • 23 billion text messages are sent every day.
  • Business SMS have a 98% read rate.
  • The industry standard response rate is a whopping 32%.
  • No one can resist checking their phones when that “ping” from the notification goes off. There is always a perfect time to communicate with your customers!
  • Businesses can embrace the SMS generation by telling customers about special offers, share coupon codes, announce sales, new lines of products or even wish them a Happy Birthday and give them a surprise gift to come and collect in store!
  • SMS boasts a higher response rate than mobile advertising.

Import your contacts — gather your customers’ phone numbers and opt-in details and have your digital contacts all in one place.

  • Send bulk messages with one click from the convenience of the dashboard.
  • Get creative – send SMS alerts, delivery notifications and booking confirmations.
  • Have a lot of appointment ‘no-shows’? SMS reminders can help get confirmations back.
  • Improve customer satisfaction — send an SMS survey!
  • Get generous — use Ignite’s SMS Marketing to send out special offers, personalized tickets, and vouchers.
  • Consumers want that SMS from you – 91% are looking for ideas and inspiration when completing a task. That SMS discount code or sale notification sent through Ignite360 might just do it!
  • The power of SMS is increasing on a daily basis as more consumers opt in to receive communications from them via the channel. By the end of 2016, the figure stood at 37.2 million and is set to rise to 48.7 million in 2020.
  • Incredibly, a staggering 7 billion text messages will be sent this year. And when you consider that 90% of SMS are read within the first three minutes, this equates to 6.3 billion. That’s a significant amount of exposure for any business or organisation.
  • On average, across the sectors researched, businesses this year will only be operating the SMS channel at 38% capacity. What I mean by this is the number of messages sent per sector, per annum, will fall short of the amount consumers are happy to receive.

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